.Five9 (FIVN) has been actually rewarded the 2024 Aragon Research Study Innovation Award for AI Get in touch with Centers and also named a Forerunner in two Aragon Investigation Planet reports: AI Agent Operating Systems in the ICC, 2025, and Intelligent Get In Touch With Facility, 2025. The business was actually identified as one of the most critical provider in the artificial intelligence Agent Operating systems report.At the core of Five9’s advancement is their sight for The NEW CX, where AI Representatives and AI-empowered Human Brokers collaborate to supply hyper-personalized customer knowledge. The company just recently launched brand-new developments including Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents.The award existed at Aragon Transform 2024 on December 10, 2024, identifying Five9’s lofty use of technology in market progression and also interruption.Five9 (FIVN) ha ricevuto il premio Aragon Research Development Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Innovator in as a result of rapporti di Aragon Investigation World: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand new CX, jumped Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Research Development 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Research study Entire world: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 AI Representatives. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research study 2024 pour les Centres de Call artificial intelligence et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Study Globe: Plates-formes d’Agents AI dans l’ICC, 2025, et Facility de Get in touch with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream put The brand-new CX, ou00f9 Brokers AI et Brokers Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie the same level Five9 dans l’u00e9volution et Los Angeles interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Development Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Analysis Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Sight fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was actually likewise called an Innovator in The Aragon Research Study Planet for AI Broker Operating Systems in the ICC, 2025 and Aragon Investigation World for Intelligent Connect With Center, 2025. SAN RAMON, Calif.– (BUSINESS CORD)–.
Five9 (Nasdaq: FIVN), company of the Smart CX System, has actually been actually called a winner of the 2024 Aragon Investigation Innovation Honor for AI Get In Touch With Centers. Furthermore, Five9 has been actually named a Leader in pair of Aragon Investigation Globe files: artificial intelligence Broker Operating Systems in the ICC, 2025, and Intelligent Call Center, 2025. This awareness coming from Aragon Research highlights Five9’s setting as an innovator in AI-elevated CX.
The Artificial Intelligence Broker Platforms in the ICC, 2025 file roles Five9 as one of the most
tactical seller ranked in
the report, acknowledging Five9 s tactical eyesight for AI-driven innovation in CX. At the center of this advancement is actually Five9’s outlook for The brand new CX where Artificial Intelligence Professionals as well as AI-empowered Human being Professionals work together to supply hyper-personalized, uncomplicated customer knowledge. Through inspiring companies to supply transformative customer interactions while minimizing costs and enhancing effectiveness, Five9 is actually specifying new specifications for AI-powered solutions in the get in touch with center sector.
AI is actually foundational for generating extraordinary customer expertises, and also our company are actually recognized to become identified through AragonStudy as cutting-edge for our efforts to move the smart call facility onward, stated Jonathan Rosenberg, Chief Technology Officer and Chief of Artificial Intelligence, Five9. Our focus has actually been actually, and also will definitely remain to be, helping services deliver those adventures with easy-to-use resources and capabilities. With each new advancement, we take a step forward for each Five9 as well as for the industry all at once.
The Aragon Investigation Development award determines companies leveraging visionary use innovation to certainly not just adapt as markets modify, yet to actively interrupt and update how their markets are going to develop. Five9 was formally offered along with the honor on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Analysis awards ceremony.Five9’s commitment to innovation, particularly its sight for mixing artificial intelligence Brokers as well as AI-empowered Human Being Professionals, is actually setting a brand new standard for just how businesses may supply hyper-personalized and also smooth consumer experiences, stated Jim Lundy, Creator, CEO and Lead Expert, Aragon Research. This award as well as report identification builds on Five9’s dedication to delivering artificial intelligence developments for CX.
Previously this year, the business presented new advancements, including Five9 GenAI Workshop, Five9 GeniusAI, and Five9 Artificial Intelligence Representatives, that transform the means business come close to CX, steering better outcomes for each clients as well as agents. About Five9. The Five9 Smart CX Platform, powered by Five9 Genius AI, provides a detailed room of options to power AI-elevated consumer experiences that provide much better organization outcomes and Deliver Happiness to CX.
Our merged cloud-native offering enables hyper-personalized customer knowledge and also more enabled workers, making every client communication more connected, straightforward, and also individual. Relied on through 2,500 +clients and also 1,400+ companions around the globe, Five9 brings together the power of artificial intelligence, our platform, and our individuals to steer AI-elevated CX.To find out more, browse through www.five9.com. Involve with our team @Five9, LinkedIn, Facebook, Blogging site.
u00a9 2024 Aragon Investigation, Inc. and/or its own Affiliates. All Liberties Reserved.
The id of an Aragon Research award victor is actually not a promotion by Aragon Investigation of any kind of seller, product, or even service. Perspective resource version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Supervisor. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What primary honors performed Five9( FIVN) gain in 2024 from Aragon Research? Five9 succeeded the 2024 Aragon Research Study Technology Honor for AI Contact Centers as well as was actually named a Leader in 2 Aragon Research study Planet documents: artificial intelligence Agent Operating Systems in the ICC, 2025, as well as Intelligent Connect With Facility, 2025.
What brand new AI products performed Five9( FIVN) introduce in 2024? Five9 introduced Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Agents to completely transform consumer knowledge management.How carries out Five9’s( FIVN )BRAND-NEW CX eyesight influence customer care? Five9’s brand-new CX sight integrates AI Professionals with AI-empowered Human Brokers to supply hyper-personalized, simple and easy consumerexpertises while lessening prices as well as enhancing productivity.
What was Five9’s( FIVN) calculated job in the Aragon Research study Globe 2025 file? Five9was actually set up as one of the most tactical vendor in the artificial intelligence Representative Operating Systems in the ICC, 2025 file, recognizing their important sight for AI-driven advancement in CX. When did Five9( FIVN) get the AragonResearch Technology
Award
?
Five9 was actually officially offered with the honor on December 10, 2024, at the Aragon Transform 2024 honors event.